Reboot Podcast Episode Wisdom for Work #25 – The Art of Generative Listening – with Miriam Meima

The Reboot podcast showcases the heart and soul, the wins and losses, the ups and downs of startup leadership. On the show, Entrepreneurs, CEO’s, and Startup Leaders discuss with Jerry Colonna the emotional and psychological challenges they face daily as leaders.

Wisdom for Work #25 // July 29, 2024

Guests

Miriam Meima

Miriam Meima

Coach & Facilitator

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Ali Schultz

Ali Schultz

Co-founder of Reboot & Coach

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Episode Description

In this episode, Miriam Meima returns to explore the art of generative listening with Ali Schultz. They explore the significance of optimizing interactions, the pitfalls of selective listening, and the importance of cultivating open communication. Miriam unpacks the levels of listening, emphasizing the transformative power of level five listening. Together, Miriam and Ali unravel the complexities of communication, providing practical insights for navigating high-pressure situations and cultivating generative listening as a foundational leadership skill.

Helpful links:

Reboot’s 6-Day Course on Listening | Operator’s Manual #5 – Adaptive Leadership | The 7 Habits of Highly Effective People | Wisdom for Work #10 – Adaptive Leadership

 

Show Highlights

Memorable Quotes:

“I really believe this is foundational leadership skill. Foundational, because there’s no one who identifies as a leader who can’t be practicing listening on a continual basis. Even those of us who are extraordinary at it, we have to keep practicing.” – Miriam Meima

“As listeners, we too often put weight on words rather than giving people grace and deciding, you know what, that was their best attempt at taking their idea and saying it out loud. And so rather than saying, “What you said…” I would be in the mode of, “Oh, I think what you mean is…” And that’s level five listening. It’s giving someone so much space that they could do a terrible communicating, and articulating their concept, and I will still pick up on what they’re trying to get across.” – Miriam Meima

“Level five listening has a way of bringing out the best in our people, their best ideas, the insight, the things that might be on the periphery of their understanding, they can give voice to it. And then we can start to align earlier than if we were at any other level of listening.” – Miriam Meima

“When you’re in a room with up power people and you’re saying things and you’re not feeling heard and someone else says something to kind of level set or break open the conversation in a way where things can be heard more clearly, that’s relieving.” – Ali Schultz

“I think the companies with the most successful innovation, we can almost always back into what was the conversation that was happening that allowed for those new insights to emerge. And 10 out of 10 times there was one or more level five listeners in the room while that was happening.” – Miriam Meima

“Relationships are built by, not only the depth of understanding, what is this thing that we’re talking about on the table in front of us, but how do I begin to understand more about what shapes you and how you think and what context you bring to your to your thoughts and what shapes your thoughts and what shapes your thinking around this topic that’s on the table in between us.” – Ali Schultz